Q: Does this phone come with a SIM Card or do I need to purchase an additional SIM Card to activate?
A: This phone does come with a SIM Card that is ready to activate. You do not need to buy a separate SIM card.
Q: Where can I buy a service plan or airtime for this phone?
A. Service plans and airtime cards are available at Amazon.com.
Q: How do I activate service on my new device?
A: You can activate on the Total by Verizon website. Have your new phone’s IMEI/MEID/Serial # and a service plan PIN ready and follow the step-by-step instructions on the red card that comes with your device.
Q: Is this phone unlocked?
A: No, this phone is locked to the Total by Verizon network and can only be activated with a compatible Total by Verizon service plan.
Q: Can I use this phone outside of the US?
A: This phone cannot be used outside of the United States unless you are using a Total by Verizon Wireless plan that includes international roaming.